Class 11 Informatics Practices Chapter 11 Β· 22 min read

πŸš€ Introduction to Emerging Trends

Unit 4 Β· Ch 11 Sep 30, 2026
Chapter Quiz

Your phone unlocks when it sees your face. πŸ“± YouTube seems to know which video you want next. Google Maps warns you about traffic before you reach it. πŸš— Your photos are saved "in the cloud", and some homes switch on the lights when you just say so! πŸ’‘ None of this is magic β€” these are emerging technologies. This chapter answers the BIG questions: What are AI, Machine Learning and NLP? How are AR and VR different? What are robots, big data, IoT and smart cities? What does "the cloud" really mean? And what are grid computing and blockchain? Let's peek into the future! πŸš€

πŸ’‘ How to use these notes

This chapter is mostly definitions, differences and examples. The most tested topics are AI vs ML, AR vs VR, the 5 V's of Big Data, IoT and sensors, IaaS vs PaaS vs SaaS, and blockchain. For every technology, learn one definition + two real-life examples β€” that's enough to score full marks!


11.1 🏁 Introduction β€” What are Emerging Trends?

Emerging trends are new technologies that are growing fast and are changing the way we live, study and work.

graph TD
    ET["πŸš€ EMERGING TRENDS"]
    AI["πŸ€– Artificial\nIntelligence"]
    IMM["πŸ₯½ Immersive\nExperiences"]
    ROB["🦾 Robotics"]
    BD["πŸ“Š Big Data"]
    IOT["🌐 Internet of\nThings"]
    CL["☁️ Cloud\nComputing"]
    GR["πŸ”— Grid\nComputing"]
    BC["⛓️ Blockchain"]

    ET --> AI
    ET --> IMM
    ET --> ROB
    ET --> BD
    ET --> IOT
    ET --> CL
    ET --> GR
    ET --> BC

    style ET fill:#9C27B0,color:#fff
    style AI fill:#F44336,color:#fff
    style IMM fill:#FF9800,color:#fff
    style ROB fill:#795548,color:#fff
    style BD fill:#2196F3,color:#fff
    style IOT fill:#4CAF50,color:#fff
    style CL fill:#2196F3,color:#fff
    style GR fill:#9E9E9E,color:#fff
    style BC fill:#FF9800,color:#fff

11.2 πŸ€– Artificial Intelligence (AI)

Artificial Intelligence (AI) is the ability of a machine to think, learn and make decisions like a human β€” to understand speech, recognise faces, solve problems and even play games.

Analogy: A normal calculator only follows fixed buttons. An AI system is like a smart student πŸ§‘β€πŸŽ“ who learns from examples and then answers new questions it has never seen before!

πŸ—£οΈ

Voice Assistants

Understand your spoken questions and reply

AlexaSiriGoogle Assistant
πŸ˜€

Face Recognition

Phones unlock by recognising your face

Face unlock
🎬

Recommendations

Suggest videos, songs and products you may like

YouTubeNetflixAmazon
πŸš—

Self-driving Cars

Cars that see the road and drive themselves

Driverless cars
πŸ’¬

Chatbots

Answer customer questions automatically on websites

Online help

11.2.1 Machine Learning (ML) πŸ“ˆ

Machine Learning is a part of AI in which a computer learns from data (examples) and gets better with experience β€” without being programmed step by step for every case.

graph LR
    D["πŸ“š Lots of Data\n(thousands of cat\nand dog photos)"]
    T["βš™οΈ Training\n(computer finds\npatterns)"]
    M["🧠 Model\n(what it learnt)"]
    N["πŸ–ΌοΈ New photo"]
    P["βœ… Prediction\n'It's a cat!'"]

    D --> T --> M
    N --> M --> P

    style T fill:#FF9800,color:#fff
    style M fill:#2196F3,color:#fff
    style P fill:#4CAF50,color:#fff

Examples: email spam filters that learn which mails are junk, weather forecasting, fraud detection in banks, and product recommendations.

Analogy: How did you learn to recognise a mango? πŸ₯­ Nobody gave you a rule book β€” you just saw many mangoes until you could spot one anywhere. That's exactly how Machine Learning works!

11.2.2 Natural Language Processing (NLP) πŸ—£οΈ

Natural Language Processing is a part of AI that helps computers understand, interpret and reply in human languages like English or Hindi β€” both written and spoken.

🌐

Translation

Translates text from one language to another

Google Translate
⌨️

Predictive Text

Suggests the next word as you type

Autocomplete
πŸŽ™οΈ

Speech to Text

Converts spoken words into typed text

Voice typing
βœ…

Grammar Check

Finds spelling and grammar mistakes

Spell checker
AI ML NLP
The big idea β€” machines that act intelligently A part of AI β€” learning from data A part of AI β€” understanding human language
e.g. self-driving car e.g. spam filter e.g. Google Translate
🧠 Memory Trick: AI is the family, ML and NLP are its children 🧠

AI is the big family πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦. ML is the child who learns from experience, and NLP is the child who is great with languages!

πŸ“‹ Typical question

"What is Machine Learning? How is it related to Artificial Intelligence?" β€” 2 marks Answer: Machine Learning is a branch of Artificial Intelligence in which computers learn from data and improve their performance with experience, without being explicitly programmed for every task β€” e.g. an email spam filter. AI is the broader field of making machines think and act intelligently; ML is one of the ways to achieve AI.


11.3 πŸ₯½ Immersive Experiences β€” AR and VR

An immersive experience makes you feel that you are inside or part of a digital world.

11.3.1 Virtual Reality (VR) πŸ₯½

Virtual Reality creates a completely computer-made (virtual) world. You wear a VR headset that covers your eyes, and the real world disappears β€” you feel you are somewhere else.

Examples: VR games, virtual tours of museums or the solar system, flight simulators for training pilots, and practice surgeries for doctors.

11.3.2 Augmented Reality (AR) πŸ“±

Augmented Reality adds digital objects on top of the real world that you see through your phone camera or special glasses. The real world stays β€” it just gets extra digital layers.

Examples: PokΓ©mon GO, Instagram and Snapchat face filters, apps that let you place virtual furniture in your room before buying, and Google Maps live directions.

   VR (Virtual Reality)                    AR (Augmented Reality)
   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”             β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
   β”‚  A fully digital world  β”‚             β”‚  Your REAL room         β”‚
   β”‚  β€” jungle, dinosaurs,   β”‚             β”‚  + a digital dinosaur   β”‚
   β”‚  space… The real world  β”‚             β”‚  standing on your real  β”‚
   β”‚  is BLOCKED out.        β”‚             β”‚  floor!                 β”‚
   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜             β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
Virtual Reality (VR) Augmented Reality (AR)
Creates a fully virtual world Adds digital objects to the real world
The real world is blocked out You still see the real world
Needs a VR headset Works with a phone camera or AR glasses
e.g. VR games, flight simulators e.g. PokΓ©mon GO, Snapchat filters
🧠 Memory Trick 🧠

VR = Vanish β€” the real world vanishes. AR = Add β€” digital things are added to the real world!

πŸ“‹ Typical question

"Differentiate between Augmented Reality and Virtual Reality with one example each." β€” 2 marks Answer: Virtual Reality creates a completely artificial, computer-generated environment that replaces the real world; the user needs a VR headset β€” e.g. a flight simulator. Augmented Reality overlays digital information on the real-world view seen through a device such as a smartphone β€” e.g. PokΓ©mon GO.


11.4 🦾 Robotics

A robot is a machine that can sense its surroundings, process information and perform tasks automatically, often ones that are dangerous, boring or need great accuracy. Robotics is the branch of technology that designs, builds and uses robots.

🏭

Industrial Robots

Weld, paint and assemble cars in factories

Car factories
πŸ₯

Medical Robots

Help surgeons do very precise operations

Robotic surgery
🧹

Home Robots

Clean floors automatically

Robot vacuum cleaner
πŸš€

Space Robots

Explore planets where humans can't go

Mars rovers
🚁

Drones

Flying robots for photos, delivery and spraying crops

Delivery drones
πŸ€–

Humanoids

Robots that look and talk like humans

Sophia robot

Analogy: A robot is like a tireless helper 🦾 that has eyes (cameras and sensors), a brain (a computer) and hands (motors and arms) β€” and it never gets tired or bored!


11.5 πŸ“Š Big Data

Big Data means extremely large and complex sets of data β€” so huge and fast-growing that ordinary software cannot store or process them easily.

Where does it come from? Social media posts, online shopping, bank transactions, GPS in phones, CCTV cameras, sensors and much more β€” every second!

11.5.1 The 5 V's of Big Data πŸ–οΈ

πŸ“¦

Volume

The HUGE amount of data β€” terabytes and petabytes

Size
⚑

Velocity

The SPEED at which new data is created and must be processed

Speed
🎨

Variety

Different TYPES of data β€” text, photos, videos, audio, numbers

Types
βœ…

Veracity

How ACCURATE and trustworthy the data is

Quality
πŸ’°

Value

The useful INFORMATION we can get out of the data

Usefulness
🧠 Memory Trick: "Very Very Very Very Valuable" 🧠

Volume (how much) β†’ Velocity (how fast) β†’ Variety (what kinds) β†’ Veracity (how true) β†’ Value (how useful). Think of a hand πŸ–οΈ β€” one V for each finger!

Examples of Big Data in use: YouTube deciding which video to recommend, Amazon predicting what you'll buy, weather departments forecasting cyclones, and hospitals spotting disease outbreaks.

πŸ“‹ Typical question

"What is Big Data? Explain any three of its characteristics." β€” 3 marks Answer: Big Data refers to extremely large and complex data sets that cannot be handled by traditional data processing software. (1) Volume β€” the huge quantity of data generated. (2) Velocity β€” the high speed at which data is generated and processed. (3) Variety β€” the different forms of data such as text, images, audio and video. (Veracity and Value are also correct.)


11.6 🌐 Internet of Things (IoT)

The Internet of Things (IoT) is a network of everyday physical objects ("things") fitted with sensors, software and an internet connection, so they can collect data, share it and be controlled β€” often without any human help.

graph LR
    S["🌑️ Sensor\n(senses the world)"]
    I["🌐 Internet\n(sends data)"]
    C["☁️ Cloud / App\n(processes it)"]
    A["βš™οΈ Action\n(AC turns on,\nphone alert)"]

    S --> I --> C --> A

    style S fill:#4CAF50,color:#fff
    style I fill:#2196F3,color:#fff
    style C fill:#9C27B0,color:#fff
    style A fill:#FF9800,color:#fff
🏠

Smart Home

Lights, fans and AC controlled by your phone or voice

Smart bulbs
⌚

Smart Watch

Counts steps and checks heart rate and sleep

Fitness band
πŸš—

Smart Car

Tracks location and sends service alerts

Connected car
🌾

Smart Farming

Soil sensors water the crops only when needed

Auto irrigation
πŸ₯

Health Monitor

Sends a patient's readings to the doctor

Remote care

Analogy: In IoT, ordinary things get senses and a voice. πŸ—£οΈ Your fridge can "tell" your phone that the milk is over, and your plant pot can "say" it needs water! πŸͺ΄

11.6.1 Sensors 🌑️

A sensor is a device that detects a change in the surroundings (like heat, light or movement) and converts it into a signal that a computer can read. Sensors are the "sense organs" of IoT devices.

Sensor Detects Used in
Temperature Heat / cold AC, fridge, weather station
Motion / Proximity Movement or nearness Automatic doors, phones (screen off near ear)
Light Brightness Auto-brightness on phones, street lights
Accelerometer Movement and tilt Screen rotation, step counters
GPS Location Maps, cab apps
Fingerprint Finger patterns Phone unlock, attendance
Smoke / Gas Smoke or gas leak Fire alarms

11.6.2 Smart Cities πŸ™οΈ

A smart city uses IoT, sensors and data to make city life safer, cleaner and more efficient β€” managing traffic, water, electricity, waste and safety.

🚦

Smart Traffic

Signals change their timing according to real traffic

Less jams
πŸ’‘

Smart Street Lights

Glow brighter only when people or cars are near

Saves power
πŸ—‘οΈ

Smart Bins

Tell the city when they are full

Clean streets
πŸ’§

Smart Water

Detect leaks and measure water use

Saves water
πŸ“Ή

Smart Security

CCTV cameras help police respond quickly

Safety

India's Smart Cities Mission aims to develop 100 cities using such technologies.

πŸ“‹ Typical question

"What is IoT? Give two examples of IoT in daily life." β€” 2 marks Answer: The Internet of Things (IoT) is a network of physical devices embedded with sensors, software and internet connectivity that allows them to collect and exchange data and be controlled remotely. Examples: a smart watch that tracks heart rate, and smart home lights controlled from a mobile phone.


11.7 ☁️ Cloud Computing

Cloud computing means using computing services β€” storage, software, servers and processing power β€” over the Internet, instead of keeping them on your own computer. You pay only for what you use (or use a free plan).

Analogy: Cloud computing is like electricity πŸ”Œ. You don't build a power plant at home β€” you just use electricity from the grid and pay for what you use. In the same way, you use huge computers owned by companies like Google, Amazon and Microsoft, through the Internet!

Examples: Google Drive, Google Photos, iCloud, OneDrive, Gmail, Netflix.

Advantages: access your files from anywhere, no need to buy expensive hardware, easy sharing, automatic backup, and it can grow as you need more space.

11.7.1 Cloud Services β€” IaaS, PaaS and SaaS πŸ•

graph TD
    CS["☁️ CLOUD SERVICES"]
    I["πŸ—οΈ IaaS\nInfrastructure as a Service\n(virtual servers, storage,\nnetworks)"]
    P["πŸ› οΈ PaaS\nPlatform as a Service\n(tools to build and\nrun your own apps)"]
    S["πŸ“± SaaS\nSoftware as a Service\n(ready-to-use apps\nin the browser)"]

    CS --> I
    CS --> P
    CS --> S

    style I fill:#795548,color:#fff
    style P fill:#2196F3,color:#fff
    style S fill:#4CAF50,color:#fff
Service What you get Who uses it Examples
IaaS β€” Infrastructure as a Service Basic hardware on rent β€” virtual computers, storage and networks System administrators and companies Amazon Web Services (EC2), Microsoft Azure VMs, Google Compute Engine
PaaS β€” Platform as a Service A ready platform β€” operating system, database and tools to build apps Software developers Google App Engine, Heroku
SaaS β€” Software as a Service Complete software ready to use through the browser Everyone (end users) Gmail, Google Docs, Microsoft 365, Zoom

Analogy: Pizza as a Service! πŸ•

  • IaaS = you rent a kitchen πŸ—οΈ β€” oven and gas are given, but you make the dough, add toppings and bake it yourself.
  • PaaS = you get a pizza base and oven ready πŸ› οΈ β€” you just add your own toppings.
  • SaaS = you order a ready pizza πŸ“± β€” just eat and enjoy!
🧠 Memory Trick: "I P S" = "I Prepare, Platform ready, Served" 🧠

From IaaS β†’ PaaS β†’ SaaS, you manage less and less, and the cloud company manages more and more.

πŸ“‹ Typical question

"Name the three types of cloud services. Give one example of each." β€” 3 marks Answer: (1) IaaS (Infrastructure as a Service) β€” provides virtual servers, storage and networking on rent, e.g. Amazon Web Services. (2) PaaS (Platform as a Service) β€” provides a platform with tools to develop and run applications, e.g. Google App Engine. (3) SaaS (Software as a Service) β€” provides ready-to-use software over the Internet, e.g. Gmail.


11.8 πŸ”— Grid Computing

Grid computing connects many computers at different places so that they work together like one super-powerful computer to solve a very big problem. Each computer does a small part of the work.

      πŸ–₯️ Computer A ─┐
      πŸ–₯️ Computer B ─┼──►  🧩 One BIG task, split into small pieces  ──►  βœ… Result
      πŸ–₯️ Computer C ──      (each computer solves one piece)
      πŸ–₯️ Computer D β”€β”˜

Examples: scientific research like weather and climate modelling, studying proteins for medicines, and analysing data from space telescopes.

Analogy: A teacher gives the class a 1000-piece jigsaw puzzle 🧩. Instead of one student doing it alone, each student fits a small part, and together the puzzle is finished much faster!

Cloud Computing Grid Computing
Provides services (storage, software) to users over the Internet Many computers share their power to solve one big problem
Owned and managed by one company (like Google, Amazon) Computers may belong to different owners and places
Used by everyone Used mainly for scientific and research tasks

11.9 ⛓️ Blockchain Technology

A blockchain is a digital record book (ledger) that is shared among many computers. Records are stored in blocks that are linked together in a chain. Once a record is added, it cannot be changed or deleted β€” and everyone in the network has the same copy.

   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”      β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”      β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
   β”‚   Block 1    β”‚      β”‚   Block 2    β”‚      β”‚   Block 3    β”‚
   β”‚ A pays B β‚Ή50 β”‚ ───► β”‚ B pays C β‚Ή20 β”‚ ───► β”‚ C pays D β‚Ή10 β”‚ ───► …
   β”‚ Link: β€”      β”‚      β”‚ Link: Blk 1  β”‚      β”‚ Link: Blk 2  β”‚
   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜      β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜      β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
   Each block stores a link (hash) to the block before it β€”
   change one block and the whole chain after it breaks!
🌍

Decentralised

No single owner β€” many computers keep copies

No central control
πŸ”’

Secure

Data is protected with cryptography (secret codes)

Hard to hack
🚫

Tamper-proof

Old records can't be changed without everyone noticing

Unchangeable
πŸ‘€

Transparent

Everyone in the network can see the same record

Shared ledger

Uses of blockchain:

  • Cryptocurrencies like Bitcoin
  • Land and property records that can't be faked
  • Tracking medicines and food from factory to shop (supply chain)
  • Digital certificates and mark sheets
  • Secure online voting

Analogy: Imagine your class keeps a "who owes whom" notebook πŸ““, and every student has an identical copy. If one student secretly changes their copy, it won't match the other 40 copies β€” so everyone knows it's fake! That's how blockchain stays honest.

πŸ“‹ Typical question

"What is blockchain technology? Write any two of its applications." β€” 2 marks Answer: Blockchain is a decentralised, distributed digital ledger in which records are stored in blocks linked together in a chain; each block is secured using cryptography, so the records cannot be altered once added. Applications: (1) cryptocurrencies such as Bitcoin, (2) secure land records (or supply-chain tracking, digital certificates, voting).


⚠️ Common Errors and Misconceptions

Mistake What's Wrong Correct Understanding
"AI and ML are the same" ML is only a part of AI AI is the broad field; ML learns from data
"NLP is a programming language" NLP is not a language NLP helps computers understand human languages
"PokΓ©mon GO is VR" You see the real world through the camera It is AR (digital added to the real world)
"AR needs a headset that blocks everything" That's VR AR works with a phone camera; VR blocks the real world
"Big data just means a lot of data" It is also about speed, variety etc. Remember the 5 V's
"The cloud is in the sky" It's a name for remote servers Cloud = computers in data centres, used over the Internet
"Gmail is IaaS" You use ready software Gmail is SaaS
"Grid computing and cloud computing are the same" Different purposes Grid = many computers solving one big problem; Cloud = services over the Internet
"Blockchain is the same as Bitcoin" Bitcoin is one use of it Blockchain is the technology; Bitcoin is built on it
"IoT means using the Internet on a phone" IoT is about things IoT = everyday objects with sensors connected to the Internet

πŸ”‘ Quick Revision β€” Exam Ready!

  • AI β†’ machines that think, learn and decide like humans (voice assistants, face unlock)
  • ML β†’ part of AI; learns from data without step-by-step programming (spam filter)
  • NLP β†’ part of AI; understands human language (Google Translate, voice typing)
  • VR β†’ fully virtual world, real world blocked, needs a headset (flight simulator)
  • AR β†’ digital objects added to the real world (PokΓ©mon GO, Snapchat filters)
  • Robotics β†’ machines that sense, process and act automatically (factory robots, Mars rovers, drones)
  • Big Data β†’ huge, complex data; 5 V's β†’ Volume, Velocity, Variety, Veracity, Value
  • IoT β†’ everyday objects with sensors + Internet (smart watch, smart home)
  • Sensor β†’ detects a change (heat, light, motion) and turns it into a signal
  • Smart city β†’ uses IoT and data for traffic, lights, water, waste and safety
  • Cloud computing β†’ storage, software and servers over the Internet; pay for use (Google Drive)
  • IaaS β†’ rent infrastructure (AWS); PaaS β†’ platform to build apps (Google App Engine); SaaS β†’ ready software (Gmail)
  • Grid computing β†’ many computers work together on one big task
  • Blockchain β†’ shared, linked, tamper-proof digital ledger (Bitcoin, land records)

🎯 Sample Exam Questions

Q1: Very Short Answer [1 mark each]

a) Which branch of AI helps computers understand human language? Answer: Natural Language Processing (NLP)

b) Name the technology used by Snapchat face filters. Answer: Augmented Reality (AR)

c) Which "V" of Big Data refers to the speed at which data is generated? Answer: Velocity

d) Google Docs is an example of which cloud service? Answer: SaaS (Software as a Service)

e) Which technology is Bitcoin based on? Answer: Blockchain

f) What is the full form of IoT? Answer: Internet of Things

Q2: Short Answer [2 marks]

Identify the technology in each case: (a) A doctor practises surgery wearing a headset that shows a 3D virtual body. (b) A fridge sends a message to your phone when the milk is over. (c) Thousands of computers around the world together analyse radio signals from space. (d) A bank's system learns to spot fraudulent transactions from past data.

Answer: (a) Virtual Reality (b) Internet of Things (c) Grid Computing (d) Machine Learning

Q3: Short Answer [2 marks]

What is a sensor? Name any two sensors in a smartphone and state their use.

Answer: A sensor is a device that detects a change in its surroundings, such as light, heat or motion, and converts it into a signal that a computer can process. In a smartphone: (1) the proximity sensor switches off the screen when the phone is near your ear, (2) the accelerometer rotates the screen when you tilt the phone. (GPS, fingerprint and light sensors are also correct.)

Q4: Short Answer [3 marks]

Differentiate between IaaS, PaaS and SaaS.

Answer:

IaaS PaaS SaaS
Provides basic infrastructure β€” virtual servers, storage, networks Provides a platform with tools to build and run applications Provides complete, ready-to-use software through the Internet
Used by system administrators Used by software developers Used by end users
e.g. Amazon Web Services e.g. Google App Engine e.g. Gmail

Q5: Short Answer [3 marks]

What is a smart city? Explain any two ways in which IoT helps make a city "smart".

Answer: A smart city is a city that uses technologies such as IoT, sensors and data analysis to manage its resources and services efficiently and improve the quality of life of its people. (1) Smart traffic signals use sensors to change their timing according to real traffic, reducing jams. (2) Smart street lights glow brightly only when people or vehicles are nearby, saving electricity. (Smart bins, water-leak detection and CCTV security are also correct.)


✏️ Practice Problems

  1. Define Artificial Intelligence. Give three examples of AI you use in daily life.
  2. How is Machine Learning different from normal programming? Explain with the example of a spam filter.
  3. Give two examples each of NLP applications and ML applications.
  4. Write any three differences between AR and VR.
  5. What is a robot? Name any three areas where robots are used.
  6. Explain the 5 V's of Big Data with an example from social media.
  7. Name the sensor used in: (a) automatic doors (b) fire alarms (c) phone screen rotation (d) cab booking apps.
  8. What is cloud computing? Write any three advantages of it.
  9. Classify as IaaS, PaaS or SaaS: Zoom, Amazon Web Services, Google App Engine, Microsoft 365, Heroku.
  10. How is grid computing different from cloud computing?
  11. Why is it said that data stored in a blockchain cannot be tampered with?
  12. Suggest how any two emerging technologies could be used to improve your school.
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